Yes we do! Free standard shipping is applied to all Canadian & U.S. orders $49+. For international shipments, Free standard shipping is applied to all orders $250+.
Please note, free shipping is applied after discount codes have been submitted; and your subtotal remains above $49 or $250.
It depends on where you are. Most places within Canada and the U.S. take about 2-4 business days. For international destinations, it usually takes 7-14 business days. However, this may vary based on destination.
Yes, we ship all over the world.
*Free and Standard shipments are without any tracking. Since there is no tracking number, please note that we will not be held responsible for stolen or lost packages.
Returns & Exchanges
We try and get your order out as soon as we can. This means there is only a small window of time where we can make any changes to your order before it is set aside for shipping.
Please send us an email at firstname.lastname@example.org soon as possible with your full name and order number. We’ll let you know what we can do!
Due to the nature of our products, we do not accept returns.
We can offer an exchange or shop credit in some circumstances within 60 days of receipt. Please send us an email at email@example.com with any concerns about your purchase.
Please note that the customer is responsible for additional shipping costs involved in returns and exchanges.
If you received a product different from the one that you ordered, we're super sorry! Please contact us at firstname.lastname@example.org and we’ll be sure to get you the item you ordered!
Our products have been tested for a shelf life of 12-24 months. To keep the products fresher longer, it is best to keep products in a cool, dry place without direct sunlight.
Not a chance! All of our products are tested on humans only. :)
Yes, some of our products do contain nut oils. Please see our product pages for list of ingredients.
*Shea Butter, Jojoba and Babassu Oil: these oils typically do not irritate people with nut allergies, since they are made from the seed and not from the nut. Everyone's skin reacts differently, so we strongly recommend you to consult your doctor before if you have any nut allergies.